Privacy Policy

This legal text provides details on how we collect and process your personal data through the use of our website https://anfanimal.com/, including any information you may provide through the site when you purchase a product, register for our newsletter, or provide your data via the designated form.

By providing us with your data, we inform you that our services are not available to those individuals who are legally unable to give consent, therefore, by submitting the forms, you guarantee that you have sufficient capacity to grant consent.

Below, we inform you about the data protection policy of: Amino Frequency Corporation, S.L.

  1. Data Controller
    • Contact details of the data controller:
      • Amino Frequency Corporation, S.L, with CIF: B93657823, registered address: Calle Las Adelfas, nº 5, Nueva Andalucía 29660 Marbella, Málaga, and phone number: 951134987. We have a Data Protection Officer whom you can contact at: dpo@anftherapy.com.
      • Registered in the Mercantile Registry of Málaga on January 4, 2019, in Volume 5795, Book 4702, Folio 204, Section 8, Page MA148475, Entry 1.
      • Amino Frequency Corporation, S.L is the controller of your data. (Hereinafter referred to as we or our).
  1. What Data Do We Collect?
    • The General Data Protection Regulation defines personal data as any information about an identified or identifiable natural person, meaning any information capable of identifying a person. This would not include anonymous or percentage data.
    • Personal data that may be collected directly from the data subject will be treated confidentially and will be incorporated into the respective processing activities owned by Amino Frequency Corporation, S.L.
    • On our website, we may process certain types of personal data, which may include:
      • Identity data: name and surname.
      • Contact data: email, phone number, and address.
      • Financial data: bank details and other transaction details.
      • Profile data: password.
    • We do not collect any special categories of personal data (those that reveal racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, or information about your health, genetic, or biometric data).
    • If we are required by law or under the terms of our contract to collect personal data and you refuse to provide it, we may not be able to perform the contract or provide the service, and you should inform us in advance.
  2. How Do We Collect Your Personal Data?
    • The methods we use to collect personal data are:
      • Through the form on our website, via our contact email, by phone or by postal mail when:
        • You request information about our services.
        • You hire our services.
        • You purchase a product or course.
        • You request quotations.
        • You subscribe to any of our services or publications.
        • You send us your comments.
      • To ensure the quality of our portal, we reserve the right to reject any registration request or suspend or cancel a previously accepted registration if we believe it does not meet these requirements or any other law or regulation. If this occurs, we will try to explain the reasons for our decision, but we cannot commit to doing so in all cases.
      • Through technology or automated interactions: on our site, we may automatically collect technical data about your equipment, browsing actions, and usage patterns. These data are collected through cookies or similar technologies. For more information, you can consult our cookie policy here (link).
      • Through third parties:
        • Google: analytics or search data. Outside the European Union.
  1. Purpose and Legitimacy for Using Your Data
    • The most common uses of your personal data are:
      • To formalise a contract between Amino Frequency Corporation, S.L and you.
      • When you provide your consent for the processing of your data.

Form

Purpose

Type of Data

Legitimacy for Processing

Contact

The purpose is to manage contacts and information requests received via the web

– Name

 – Email

 – Phone number

Consent of the data subject (Art. 6.1.a GDPR)  Pre-contractual measures (Art. 6.1.b GDPR) Legitimate interest (Art. 6.1.f GDPR)

Newsletter

The purpose is to manage the data provided for sending information about our services and promotions

– Email

Consent of the data subject (Art. 6.1.a GDPR)  Pre-contractual measures (Art. 6.1.b GDPR) Legitimate interest (Art. 6.1.f GDPR)

Create an account

The purpose is to manage the data provided to create an account

– Email

Consent of the data subject (Art. 6.1.a GDPR)  Pre-contractual measures (Art. 6.1.b GDPR)  Legitimate interest (Art. 6.1.f GDPR)

Log in

The purpose is to manage the data provided to log in

– Email

 – Password

Consent of the data subject (Art. 6.1.a GDPR)  Pre-contractual measures (Art. 6.1.b GDPR) Legitimate interest (Art. 6.1.f GDPR)

Purchase

The purpose is to manage purchases

– Name

 – Surname

– Email

 – Phone number

 – Address

 – Card details

Consent of the data subject (Art. 6.1.a GDPR) Legal obligation (Art. 6.1.c GDPR)  Contract execution (Art. 6.1.b GDPR) Legitimate interest (Art. 6.1.f GDPR)
  • When we need to comply with a legal or regulatory obligation.
  • When it is necessary for our legitimate interests or those of a third party.
  • You can withdraw the consent you have given at any time by sending an email to dpo@anftherapy.com or by consulting the section on the exercise of rights further below.
  • Below, we attach a table where you can see the ways we will use your personal data and the legitimacy for its use, as well as what type of personal data we will process. We may process some personal data for additional legal reasons, so if you need further details, you can send an email to dpo@anftherapy.com.
  • Commercial communications: you will only receive communications if:
    • You requested information or contracted a product or service with us.
    • You provided us with your data, accepting the corresponding box in our form.
    • As long as you have not expressed your desire to stop receiving such communications.
    • We obtain your express consent before sending any communication, and you can request at any time that we stop sending communications to you by emailing dpo@anftherapy.com.
    • When you choose to stop receiving our communications, your personal data will remain stored as a result of the contract you made to comply with legal requirements.
  • Purpose: we will only use your data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason, notifying you in advance so that you are informed of the legal reason for processing and provided that the purpose is compatible with the original purpose.
  1. How Long Will We Keep Your Data?
    • They will be retained for the necessary time to fulfil the purpose for which they were collected and to determine any liabilities that may arise from that purpose and the processing of the data. The provisions of the different regulations regarding the retention period will apply to the present processing.
    • Data of subscribers by email or form: from the time the user subscribes until they unsubscribe.
  2. Minors
    • Amino Frequency Corporation, S.L does not authorise minors under 14 years old to provide their personal data through the means enabled on this website (completion of web forms for service requests, contact or by sending emails). Therefore, those who provide personal data using such means formally declare to be over 14 years old, with Amino Frequency Corporation, S.L being exempt from any liability for non-compliance with this requirement.
    • If your child under the age limit has provided personal information to Amino Frequency Corporation, S.L, please contact us to request the applicable rights.
    • In cases where the services offered by Amino Frequency Corporation, S.L are intended for minors under 14 years old, the means to obtain authorisation from the parents or legal guardians of the minor will be provided.
  3. Exercising Data Protection Rights
    • How to exercise these rights? Users can send a communication to the registered office of Amino Frequency Corporation, S.L or email dpo@anftherapy.com, including in both cases a photocopy of their ID or other similar identification document, to request the exercise of the following rights:
      • Access to your personal data: you can ask Amino Frequency Corporation, S.L if they are using your personal data.
      • To request their rectification, if incorrect, or to exercise the right to be forgotten regarding them.
      • To request the limitation of processing, in which case they will only be kept by Amino Frequency Corporation, S.L for the exercise or defence of claims.
      • To object to their processing: Amino Frequency Corporation, S.L will stop processing the data in the manner you indicate, except for compelling legitimate reasons or the exercise or defence of possible claims that need to continue being processed.
      • To data portability: if you want your data to be processed by another firm, Amino Frequency Corporation, S.L will facilitate the portability of your data to the new controller.
    • You can use the models provided by the Spanish Data Protection Agency to exercise your previous rights: Here.
    • Complain to the DPO of the AEPD: if you believe there is a problem with the way Amino Frequency Corporation, S.L is handling your data, you can direct your complaints first to the Data Protection Officer, who will mediate for the proper resolution of the conflict:
      • Email DPO: dpo@anftherapy.com
      • Address: Calle Las Adelfas, nº 5, Nueva Andalucía 29660 Marbella Málaga
    • If the conflict cannot be resolved, you can always contact the relevant supervisory authority, which in Spain is the Spanish Data Protection Agency.
    • We will request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of the other rights mentioned above). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.
    • We will resolve all requests within the legal timeframe of one month. However, it may take longer than a month if your request is particularly complex. In this case, we will notify you and keep you updated.
  4. Data Communication: Provision of Services
    • In the course of our work, we may need the help of third parties who will only process the data to provide the contracted service, and with whom we have the necessary measures to ensure your rights:
      • Service providers who provide IT and system administration services.
      • Professional advisors including lawyers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.
    • All processors to whom we transfer your data will respect the security of your personal data and will treat it in accordance with the GDPR.
    • We only allow such processors to process your data for specified purposes and in accordance with our instructions. However, you can request, in compliance with transparency, a list of these companies that provide us with services, by emailing: dpo@anftherapy.com.
  5. Data Security
    • We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised manner, altered, or disclosed. Additionally, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know such data. They will only process your personal data according to our instructions and are subject to a duty of confidentiality.
    • We have implemented procedures to deal with any suspected personal data breach and will notify you and the Supervisory Authority in the event of a breach, as regulated in Articles 33 and 34 of the GDPR.